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    As we receive feedback about our service and site, we will update this page with your questions and or responses to those questions.

    Do you need a doctor's prescription for oxygen?

    Yes you must have a doctors prescription for the oxygen it is considered a drug.


    Will Medicare pay for my travel oxygen, if I have it from another company?

    No, Medicare will not pay two providers for the same equipment that is being billed at your home.


    Can you just leave the oxygen tanks on my front porch?

    No, oxygen is considered a drug and must be signed for at the time of the delivery.


    Can I just come in and buy a oxygen mask?

    A oxygen mask does require a doctors prescription, and the liter flow must be 4 or higher in orfer to use the mask.


    How often can I get my CPAP supplies through insurance?

    Most insurances will cover replacement CPAP supplies, including mask, tubing and filters every 3 months. As part of our service plus program you can be on a reoccurring list and have them automaticallyshipped right to your home.


    What is a detailed prescription?

    A detailed prescription is the document that is provided by your physician to support the need of the item/service ordered. This document must include the name of the patient, date of birth, a description of the item that is to be provided, the length of need, physician signature and date.

    General Question