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As we receive feedback about our service and site, we will update this page with your questions and or responses to those questions.


Do you need a doctor's prescription for oxygen?

Yes you must have a doctors prescription for the oxygen it is considered a drug.

Respiratory


Will Medicare pay for my travel oxygen, if I have it from another company?

No, Medicare will not pay two providers for the same equipment that is being billed at your home.

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Can you just leave the oxygen tanks on my front porch?

No, oxygen is considered a drug and must be signed for at the time of the delivery.

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Can I just come in and buy a oxygen mask?

A oxygen mask does require a doctors prescription, and the liter flow must be 4 or higher in orfer to use the mask.

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How often can I get my CPAP supplies through insurance?

Most insurances will cover replacement CPAP supplies, including mask, tubing and filters every 3 months. As part of our service plus program you can be on a reoccurring list and have them automaticallyshipped right to your home.

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What is a detailed prescription?


A detailed prescription is the document that is provided by your physician to support the need of the item/service ordered. This document must include the name of the patient, date of birth, a description of the item that is to be provided, the length of need, physician signature and date.

General Question